Shipping policy
Shipping & Delivery Policy
Last updated: [02/06/2026]
At Comar Marine, we aim to deliver your marine equipment, accessories and boating supplies safely, efficiently and on time. This Shipping & Delivery Policy explains how orders are processed, delivered and collected from our stores in Cyprus.
Comar Marine operates stores in Nicosia, Limassol, Larnaca and Protaras, and customers may contact us at info@comar-marine.com or by phone through our store contact numbers for order and delivery enquiries.
1. Order Processing
Orders are processed during our normal business hours, excluding Sundays and public holidays.
Once your order is received, we will confirm product availability and prepare your items for delivery or collection. Some products may require additional preparation time, especially large, bulky, fragile, hazardous or special-order marine products.
Where an item is not immediately available, we will contact you with an estimated availability or delivery date.
2. Delivery Areas
We currently offer delivery within the Republic of Cyprus, subject to courier availability, item size, stock location and product type.
Delivery may be available to the following areas:
Nicosia, Limassol, Larnaca, Famagusta / Protaras / Paralimni, Paphos and other areas in Cyprus, depending on the order.
For remote areas, marinas, boatyards or harbour locations, additional delivery time or charges may apply.
3. Delivery Methods
Depending on the size and nature of the order, delivery may be completed by:
Comar Marine delivery service, courier service, freight / transport company, or customer collection from one of our stores.
Large products, heavy equipment, chemicals, batteries, paints, inflatables, anchors, engines, electronics or fragile items may require special delivery arrangements.
4. Estimated Delivery Times
Estimated delivery times within Cyprus are usually:
1–3 business days for available small and standard items.
3–7 business days for bulky, heavy or store-transfer items.
Longer delivery times may apply for special-order items, imported products, backordered stock or products requiring supplier confirmation.
If no specific delivery date has been agreed, consumer goods sold at a distance in the EU should generally be delivered within 30 days, unless another delivery period has been agreed with the customer.
Delivery times are estimates only and may be affected by courier delays, public holidays, weather conditions, port or marina access, stock availability or circumstances outside our control.
5. Shipping Costs
Shipping costs are calculated based on the order value, delivery location, product weight, product size and delivery method.
Shipping charges, where applicable, will be communicated before the order is confirmed or displayed during checkout.
Additional charges may apply for:
Large or heavy marine equipment, remote delivery areas, marina / boatyard deliveries, special handling, fragile products, dangerous goods or urgent delivery requests.
6. Store Collection
Customers may be able to collect their order from one of our Comar Marine stores, subject to stock availability and confirmation.
Store collection may be available from:
Nicosia Store
Thoukididou 3, Corner Acropolis Ave. 11, Nicosia 2006, Cyprus
Limassol Store
Tzelal Bagiar 9, Limassol 3601, Cyprus
Larnaca Store
Arch. Kyprianou Avenue 10, Larnaca 6016, Cyprus
Protaras Store
Pinias 10, Paralimni 5295, Cyprus
Please wait for confirmation that your order is ready before visiting the store.
7. Large, Bulky or Special-Order Items
Some marine products may not be suitable for standard courier delivery. This may include, but is not limited to:
Inflatable boats and tenders, anchors and chains, batteries, paints and maintenance chemicals, engine parts, electronics, refrigeration equipment, large deck accessories and other heavy or oversized goods.
For these items, we may contact you to arrange a suitable delivery method, confirm additional delivery costs or suggest store collection.
8. Failed Delivery Attempts
Please ensure that the delivery address, contact number and delivery instructions are accurate.
If delivery cannot be completed because the customer is unavailable, the address is incorrect or access is restricted, additional delivery charges may apply.
If an order is returned to us after a failed delivery attempt, we will contact you to arrange redelivery or collection.
9. Damaged or Missing Items
Please check your order upon delivery.
If your item arrives damaged, incomplete or incorrect, contact us as soon as possible at info@comar-marine.com with:
Your order number, contact details, photos of the damaged item or packaging, and a short description of the issue.
Claims for damaged or missing items should be reported promptly so we can investigate with the courier or delivery provider.
10. Delays
We will do our best to notify you of any significant delay affecting your order.
Delays may occur due to supplier availability, courier delays, weather conditions, customs or import delays, technical issues, or other circumstances outside our control.
If your order cannot be delivered within the agreed delivery period, we will contact you to offer an updated delivery estimate or discuss alternative options.
11. Risk and Ownership
Risk in the goods passes to the customer once the goods have been delivered to the delivery address provided by the customer or collected from a Comar Marine store.
Ownership of the goods passes once full payment has been received.
12. International Shipping
At this time, Comar Marine primarily serves customers in Cyprus.
International delivery may be considered on request, depending on the product, destination, shipping restrictions and transport costs. Customers are responsible for any applicable customs duties, taxes, import fees or local charges for international deliveries.
13. Contact Us
For shipping, delivery or store collection enquiries, please contact:
Comar Marine
Email: info@comar-marine.com
Phone: +357 25 051240 / +357 22 511251 / +357 24 624162 / +357 23 724499